Policies and Procedures

 This document lists current CCNQ Policies and Procedures  

Appeals

This procedure should be used in conjunction with the Application for an Appeal Forms - APP1 (Centre) or APP1/L (Learner) or APP1/T (TSI Trainer). Form APP1 is also available to complete on-line via this website.

Centre and Qualification Approval

This procedure should be used in conjunction with the Centre Approval Form CAF1 or the Qualification/Unit Approval Form QAF1. Forms CAF1 and  QAF1 are also available to complete on-line via this website.  

Complaints

This procedure should be used in conjunction with the Complaints Form COM1.
Form COM1 is also available to complete on-line via this website. 

Design, Development and Implementation of Assessments

This procedure should be used in conjunction with either the centre's own internal recording forms or the CCNQ templates.  

Design, Development and Review of Units and Qualifications 

This procedure should be used in conjunction with the Qualification Proposal form and the Unit Pro Forma

Malpractice/Maladministration

This procedure should be used in conjunction with the Malpractice/Maladministration Forms M1 and M2

Reasonable Adjustment and Special Consideration

This procedure should be used in conjunction with the Reasonable Adjustment and Special Consideration Forms RASC1 and RASC2 and the Reasonable Adjustment Permissions Table.

Recognition of Prior Learning

This procedure should be used in conjunction with the Handbook for Centres (Section12) and  the Credit Transfer Form CT1, Exemption Form EX1 and Recognition of Prior Learning Forms RPL1 or RPL1G (Group).

Registration of Learners and the amendment of their details

This procedure should be used in conjunction with the Learner Registration Forms REG1 or CIOBS(REG1) and Learner Amendment Form CHA1.

Submission of Results and Claiming Certification

This procedure should be used in conjunction with the Result Sheet RES1.